WhatsApp Special at Meta Paris Office with Alcméon and Vonage
On April 20th, we had the pleasure of announcing our partnership with Vonage at Meta in Paris to accelerate our development on WhatsApp. It was a very informative morning, with numerous use cases, testimonials from Fnac Darty and Carrefour, insights from the Meta business messaging team, new WhatsApp features...
Weekly promotional catalogs via WhatsApp and Messenger
For big retailers, especially in the grocery and supermarket sector, the weekly paper promotional catalog remains an essential tool to drive customers back to the store. Traditionally, many consumers used to receive these catalogs directly in their physical mailboxes. The ability to reach nearly all potential customers in a...
WhatsApp Special at Meta France – April 20
Join us in Paris, in the stunning Meta France Office for an exceptional breakfast & workshop dedicated to WhatsApp, co-organized by Alcméon, Vonage and Meta. Topics we will cover: WhatsApp 2023: latest figures, business features available and what is coming up this year and beyond ! WhatsApp Success Stories : how Fnac...
Fabio Castronuovo joins Alcméon to develop the Italian market
We are thrilled to announce that Fabio Castronuovois joining Alcméon as our new regional director for Italy 🇮🇹 !Fabio is a recognized business messaging and social CRM expert. Former manager and founder of SaaS solutions like Chorally and WelikeCRM, he has more than 10 years’ experience in our field and has...
Carrefour launches its 1st WhatsApp Commerce bot for Christmas with Alcméon
🎄🎅🏻 🎁 Our client Carrefour continues to be at the forefront of business messaging innovation. After having pioneered the use of Facebook Messenger and WhatsApp to distribute and digitalize its local weekly promotional paper catalogs (a very important drive-to-store tool for big retailers, which is being more and more...
Alcméon and Fnac Darty, winners of the Gold CX Award 2022, for Social Networks and Messaging !
Wow ! Alcméon and Fnac Darty, winners of the Gold CX Award 2022, for Social Networks and Messaging ! We are extremely proud of this prize and of our client. Fnac Darty teams have innovation in their DNA, just like us. Fnac Darty websites, Facebook Messenger, WhatsApp, Instagram Direct, Twitter, Apple Messages, Google business...
Alcméon Newsletter I Jan 2022 I Social Commerce, Instagram, WhatsApp carts…
Alcméon Newsletter I January 2022 Happy New Year again and all the best for 2022 ! It looks like this year is going again to be very intense in terms of digitalization. Social media and messaging apps will play a fast growing role in retail, e-commerce and to improve...
Happy New year ! We wish you all the best for 2022 !
Happy New year ! We wish you all the best for 2022 ! What a year (2021) again ! Watch our 2mn Alcméon 2021 recap video. Thanks again and so much to our clients, partners and all our great 2021 speakers 🙏 See you soon in 2022 ! 😀...
Apple Messages Special : the DIOR Couture USA experience
Apple Messages Special : How DIOR Couture is using Apple Messages to provide a premium service to its customers Another exceptional 2021 Alcméon webinar : Jessica Porta from Christian Dior USA and Charles Doxuan from Alcméon explain how Apple Messages has quickly become a very important customer service channel for the...
How to answer and engage customers at scale directly on the Google results page ?
How to answer and engage customers at scale directly on Google results pages or in G-Maps ? 🤔 Did you know it was now possible for a brand to start a messaging conversation with a customer right from the Google search results page or from a location in google...
Vivatech 2021 : Toni Belloni highlights the Alcméon & LVMH success story
We were not on stage this year, but Alcméon was the first success story mentioned by Toni Belloni, the LVMH group Managing Director, during his interview with Elizabeth Wautlet, the excellent MC of this year’s LVMH Innovation Awards at Viva Technology 2021. What a good surprise, and what an honour to be highlighted at such...
Social Ads & Landing bots
Instead of linking an ad from a news feed to another website, now FB Messenger is a destination point for ads. This Facebook feature enables users to instantly communicate with your business by clicking on your ad.