All posts by Charles

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Happy New year ! We wish you all the best for 2022 !

Happy New year ! We wish you all the best for 2022 ! What a year (2021) again ! Watch our 2mn Alcméon 2021 recap video. Thanks again and so much to our clients, partners and all our great 2021 speakers 🙏 See you soon in 2022 ! 😀...

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Apple Messages Special : the DIOR Couture USA experience

Apple Messages Special : How DIOR Couture is using Apple Messages to provide a premium service to its customers Another exceptional 2021 Alcméon webinar : Jessica Porta from Christian Dior USA and Charles Doxuan from Alcméon explain how Apple Messages has quickly become a very important customer service channel for the...

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How to answer and engage customers at scale directly on the Google results page ?

  • 15 November 2021
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How to answer and engage customers at scale directly on  Google results pages or in G-Maps ? 🤔  Did you know it was now possible for a brand to start a messaging conversation with a customer right from the Google search results page or from a location in google...

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Vivatech 2021 : Toni Belloni highlights the Alcméon & LVMH success story

  • 24 June 2021
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We were not on stage this year, but Alcméon was the first success story mentioned by Toni Belloni, the LVMH group Managing Director, during his interview with Elizabeth Wautlet, the excellent MC of this year’s LVMH Innovation Awards at Viva Technology 2021. What a good surprise, and what an honour to be highlighted at such...

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Social Ads & Landing bots

Instead of linking an ad from a news feed to another website, now FB Messenger is a destination point for ads. This Facebook feature enables users to instantly communicate with your business by clicking on your ad.

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Business Messaging for Luxury

Louis Vuitton ranks n°1 on the latest Gartner L2 Digital index 👏 China’s Luxury market rose by 20% last year ! Traditional luxury brands have embraced Gen Z trends & new digital habits, like responding to increasingly assertive Chinese luxury consumers on social media, prioritizing WeChat stores and DTC...