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Aquaservice integrates instant messaging into its app for greater proximity with its 500,000 clients

Aquaservice integrates instant messaging into its app for greater proximity with its 500,000 clients Aquaservice has opted for Alcméon’s hybrid technology to respond to its customers’ needs and requests: a tool used by more than 50 companies Europe-wide. According to Ignacio Bauset, Head Of Digital at Aquaservice, “the result...

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Alcméon and Fnac Darty, winners of the Gold CX Award 2022, for Social Networks and Messaging !

  • 26 July 2022
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Wow ! Alcméon and Fnac Darty, winners of the Gold CX Award 2022, for Social Networks and Messaging ! We are extremely proud of this prize and of our client. Fnac Darty teams have innovation in their DNA, just like us. Fnac Darty websites, Facebook Messenger, WhatsApp, Instagram Direct, Twitter, Apple Messages, Google business...

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Salesforce & Alcméon Success Story: interview with Bertrand Stephann

Alcméon and Salesforce: a twofold partnership providing Salesforce customers with the very best in business messaging whilst supporting Alcméon’s growth A year ago, Alcméon joined the Salesforce AppExchange, providing major brands with the latest business messaging solutions combined with the power of Salesforce. With Alcméon’s omni-channel console now directly...

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Conversational commerce: more than simple chatbots (Stores+Shops)

More than simple chatbots 👉 Read the original article on the EHI website (in German) Conversational Commerce: Mehr als nur Chatbots Translation from the article of Imke Hahn Instant messaging, chatbots, live shopping – in Asia, conversational commerce, i.e. digital communication with customers, is already an everyday reality in...

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Vivatech 2021 : Toni Belloni highlights the Alcméon & LVMH success story

  • 24 June 2021
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We were not on stage this year, but Alcméon was the first success story mentioned by Toni Belloni, the LVMH group Managing Director, during his interview with Elizabeth Wautlet, the excellent MC of this year’s LVMH Innovation Awards at Viva Technology 2021. What a good surprise, and what an honour to be highlighted at such...