How to answer and engage customers at scale directly on Google results pages or in G-Maps ?
🤔 Did you know it was now possible for a brand to start a messaging conversation with a customer right from the Google search results page or from a location in google Maps ? And with Alcméon, it means that you can offer immediately a rich, persistent, mobile first, and always on conversational service to prospects and customers whenever they are looking for your company, your stores or the products you are selling !
We have been working hard with Google’s engineers to integrate this exciting new messaging channel in Alcméon. It’s now available and ready to be used at scale for customer care, Leadgen and conversational commerce.
Learn more about this new business messaging channel with Andreas Nita from the Google Business Message EMEA team and Charles Doxuan from AlcméonWhat you will find in this 25mn replay :
✓ Demo of Google Business Messages
✓ Channel specifics: entry points, automation formats, reengagement rules
✓ Use cases for customer care, lead generation and commerce