Always there for you from kick-off to full speed
Clients first is not a concept at Alcméon. Ask our users and their managers : we never leave a question unanswered or an issue unsolved.
Alcméon's team of highly skilled experts will ensure the successful roll-out of our solution in your environment. Technical integration, training, customisation, internal communication support, industry and general best practices, release management etc. : at each stage of your implementation, you have an identified Alcméon expert will help you leverage the power of business messaging and of our platform.
Learn more ➔Alcméon's Customer Success Management is much more than just training or technical support. Their team is always there to challenge us and find the best way to optimize performance.
My daily job is to ensure Alcméon delivers. Meaning quickest answers or relevant automation for customer care, or additional leads and sales for conversational commerce...
7 days a week, our team is monitoring our platform's performances and is ready to help our users or to quickly adapt our app to changes in our partners messaging APIs...
Clients first is not a concept at Alcméon. Ask our users and their managers : we never leave a question unanswered or an issue unsolved.
24/7 monitoring and a technical task force always ready to correct as quickly as possible any blocking or major anomaly. Our philosophy is definitively and will always be ``Clients First``: whatever the issue or the request, the Alcméon user or client is treated like a VIP customer and all the team will mobilize itself until she is satisfied!
Learn more ➔Ask for a demo or start a conversation with one of our experts now
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