More than an answering tool, a 24/7 hub connecting both social messaging and CRM APIs
Alcméon is at the very heart of the business messaging industry. Facebook Marketing Partner, Apple Messages partner, Messenger Platform Service Provider, Android and Google Business Message partner etc. Our engineers are working everyday to follow the extraordinary fast pace of innovation in the main business messaging APIs, and to synchronize efficiently the data generated via Alcméon with our clients CRMs, ad managers or other C-Sat tools...
Channels and Software
Alcméon is a Messenger PSP (Platform Service Provider)
Alcméon is connected to the public business API of Instagram
WhatsApp for business
Our platform can instantly connect a WhatsApp whitelisted account
Alcméon is connected to the public & private business Twitter API
The Chinese language & WeChat are both included in Alcméon
Alcméon is an Apple Messages Customer Service Provider and can also streamline Messages from iOS devicesLearn more
Google My Business
Alcméon can retrieve the reviews from Google My Business and is a Google Business Message partner
Google Business Messages
Alcméon is a Google Business Messages Partner (RCS/RBM - the new SMS)
Alcméon is a FMP (Facebook Marketing Partner) since 2016 and can reconciliate public and private Facebook / Messenger conversations
Alcméon is connected to Kakaotalk. Contact us for more information.
Alcméon is connected to Line. Contact us for more information.
Integration to a Zendesk account and workflow directly in Alcméon
Alcméon is connected to Trustpilot
Alcméon is connected to Oracle service cloud.
Salesforce 360 View & Service cloud
Alcméon has an embedded Salesforce connector which synchronizes data and gives more context to advisors
Alcméon is connected to Linkfluence, a leader in B2C social media listening
Alcméon is connected to the French CRM leader Efficy / E-Deal