Integrations

Integrations

More than an answering tool, a 24/7 hub connecting both social messaging and CRM APIs

Alcméon is at the very heart of the business messaging industry. Facebook Marketing Partner, Apple Business Chat CSP, Messenger Platform Service Provider, Android and Google Business Message partner etc. Our engineers are working everyday to follow the extraordinary fast pace of innovation in the main business messaging APIs, and to synchronize efficiently the data generated via Alcméon with our clients CRMs, ad managers or other C-Sat tools...

Channels and Software

Messenger

Messenger

Alcméon is a Messenger PSP (Platform Service Provider)

Instagram

Instagram

Alcméon is connected to the public business API of Instagram

WhatsApp for business

WhatsApp for business

Our platform can instantly connect a WhatsApp whitelisted account

Twitter

Twitter

Alcméon is connected to the public & private business Twitter API

WeChat

WeChat

The Chinese language & WeChat are both included in Alcméon

Apple Business Chat

Apple Business Chat

Alcméon is an Apple Business Chat Customer Service Provider and can also streamline Messages from iOS devices

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Google My Business

Google My Business

Alcméon can retrieve the reviews from Google My Business and is a Google Business Message partner

Android Messages

Android Messages

Alcméon is an Android Messages Partner (RCS/RBM - the new SMS)

Facebook

Facebook

Alcméon is a FMP (Facebook Marketing Partner) since 2016 and can reconciliate public and private Facebook / Messenger conversations

ORACLE

ORACLE

Alcméon is connected to Oracle service cloud.

Salesforce 360 View & Service cloud

Salesforce 360 View & Service cloud

Alcméon has an embedded Salesforce connector which synchronizes data and gives more context to advisors

Zendesk

Zendesk

Coming soon - integration to a Zendesk account and workflow directly in Alcméon

Efficy (Eptica)

Efficy (Eptica)

Alcméon is connected to the French CRM leader Efficy / E-Deal

Microsoft Dynamics

Microsoft Dynamics

Coming soon

Linkfluence

Linkfluence

Alcméon is connected to Linkfluence, a leader in B2C social media listening

Critizr

Critizr

Alcméon has a Critizr connector and can add the Critizr reviews to the existing flow of comments and messages

Business messaging is booming, it's time to move on !

Request a demo or start a conversation with one of our messaging experts now !

Contact us