Apple Messages Special : How DIOR Couture is using Apple Messages to provide a premium service to its customers
Another exceptional 2021 Alcméon webinar : Jessica Porta from Christian Dior USA and Charles Doxuan from Alcméon explain how Apple Messages has quickly become a very important customer service channel for the American Dior Couture clients. Apple Messages + Alcméon, it’s first of all the opportunity to use Apple’s native messaging ap to offer a premium customer service. But there are a lot of other possibilities. iPhone users are super users and super e-commerce users. With Apple Messages and Alcméon you can design new, simple and powerful customer conversational journeys – mixing automated product discovery, customer service or even payment with Apple Pay within the conversation !
Contact us to learn more or have a look at the replay to understand how Apple Messages work and how it is integrated in Alcméon.