Success stories

Img

Carrefour

Improving customer service & preparing conversational commerce. Within 6 months, 90% of the requests were handled in less than one hour.

Img

Oui.sncf

Oui.sncf, the biggest online travel agency in Europe is also a pioneer in conversational commerce. Alcméon is its social messaging platform...

Img

Dior

Dior is a worldwide "love brand" which has started using Alcméon to go beyond awarness and engagement on social media...

Img

La Poste

La Poste has been the first big postal service in the world to offer a hybrid (chatbots+advisors) customer service via messaging...

Img

Orange

Orange's messaging service on Twitter, Facebook and Messenger is always on : human advisors during business hours, chatbots at night !

Img

BPCE

Banque Populaire Caisses d'Épargne is one of the largest banks in continental Europe. It has chosen Alcméon to interact with customers...