Alcméon for Luxury
With the importance of the Chinese customers and generation z becoming an important segment of the luxury market, luxury brands need to be responsive on social media and messaging networks- which can no longer be awareness only channels. Luxury consumers all over the world want white glove service in the shops and on their favorite messaging apps, WhatsApp, Instagram, WeChat…
Read Dior success story ➔
Alcméon allows sales associates to interact directly with their VIP customers on the messaging app of their choice (WeChat, Messenger, WhatsApp, Apple Business Chat). With the combination bot / frontline advisor / dedicated associate, the customer never waits, gets a personal answer - and the brand stays in control !